Customer Reviews

See what our clients say about us

Our rate is 5.0 of 5.0 based on 176 reviews.

Jasen Oneal (Google)

Sharon Harper (Google)

Totally professional and very secure clean facility. I didn't properly lock my unit and they caught it and straightened it all out for me I my absence. Tina is most helpful. Excellent customer service

Cole Meeker (Google)

Richard Raphael (Google)

Casey J. (Google)

Alison Baxter (Google)

This is a new and nice facility. They worked with me to procure the storage even when I was out of town. I would definitely recommend Avalon for your storage needs!

JJ Lewis (Google)

Janice Humphrey (Google)

Very easy to work with. Tracy is a super sweet lady.

Jennifer Lupien (Google)

Safe, clean, friendly staff and fair priced.

Simone Baker (Google)

Staff and facility very efficient and user friendly ! Ample room for RV spaces and an “always growing/improving environment.

Steve Meischke (Google)

storage facility has tons of units and great setup.

Anthony Thomas (Google)

I've always had a great experience at Avalon Storage. The facility recently added insulated units that drastically reduce temperatures inside the units, even in the Redding summer heat. I've been waiting for something like this to come to Redding!

Jacob Ewald (Google)

Very clean and secure. I feel very confident my stuff is safe there. Tracy in the office is amazing to work. Highly recommend them for all your storage needs.

Nancy Dubois (Google)

I was helped by Tina in the office, she was very nice and very helpful! I will definitely recommend this place to friends and family

Ron Ehmke (Google)

Talitha Dunn (Google)

I rented space for our RV for about a year from Avalon. I was very impressed with the professional way the storage is run. I noticed when I first got there they had many security cameras, high-quality ones for around their property. I also saw they have a large brick wall around the property. I had a bad experience at a different storage property. My trailer had been broken into and one time they cut the power cord off. I had absolutely no problems with my trailer being vandalized or broken into at Avalon. I got a call one time from them saying an alarm was going off in my trailer. When I got there I found it was a low battery alarm. We sold our trailer, that is the reason we are no longer there. We will return when we purchase our next trailer.

Brian Martin (Google)

Ruth Calip (Google)

Traci is awesome. Helpful and friendly. Safe, secure with gate and alarms. Highly recommend!!

Amber L (Google)

Kenn Malrose (Google)

This is my forever storage place. I can't say enough great things about Avalon. They have integrity and heart, which is hard to find in most businesses these days (in my opinion). They helped us (and saved us) during the Carr fire evacuation. They aren't greedy and don't money gouge. I trust them and they went above and beyond to build a relationship with me. Sounds silly for storage but it truly was a great experience with Avalon with every interaction. I can say I went down the street to buy a lock and in the first few minutes of conversation with the other storage place I was really glad my belongings weren't there. Thank you Avalon for being great and having empathy and such great customer service.

Amber Boyd (Google)

Clean with friendly staff.

Elizabeth Johnson (Google)

Great location, great prices, easy sign up process, good customer service!

Joseph Pelayo (Google)

tvgrimm (Google)

Tanner Urroz (Google)

Alan Rink (Google)

Tanner Urroz (Google)

Very clean and secure. I feel very confident my stuff is safe there. Tracy in the office is amazing to work. Highly recommend them for all your storage needs.

Nancy Dubois (Google)

The women who work here know the true meaning of old school customer service. They are so very nice, understanding and just wonderful all the way around when it comes to helping out with there renters needs. Couldn't ask for a better place ❤ to be doing business with....

Trista Gale (Google)

The women who work here know the true meaning of old school customer service. They are so very nice, understanding and just wonderful all the way around when it comes to helping out with there renters needs. Couldn't ask for a better place ❤ to be doing business with....

Trista Gale (Google)

Very easy to work with. Tracy is a super sweet lady.

Jennifer Lupien (Google)

Candy Cane (Google)

Great location, great prices, easy sign up process, good customer service!

Joseph Pelayo (Google)

tvgrimm (Google)

Nicole Blanchard (Google)

This place is great.....

Linda Alexander (Google)

steve ware (Google)

Had them set up on auto pay with a credit card. I lost my card and forgot they were on that particular card.. I received a friendly email and voice message about the matter. They were closed and my payment was already late by the time I was able to respond. Explained what happened they were very understanding and I wasn’t charged a late fee. I cannot say that happened on the the the auto pays I had set up on that same card.

Dave Wagner (Google)

This is my forever storage place. I can't say enough great things about Avalon. They have integrity and heart, which is hard to find in most businesses these days (in my opinion). They helped us (and saved us) during the Carr fire evacuation. They aren't greedy and don't money gouge. I trust them and they went above and beyond to build a relationship with me. Sounds silly for storage but it truly was a great experience with Avalon with every interaction. I can say I went down the street to buy a lock and in the first few minutes of conversation with the other storage place I was really glad my belongings weren't there. Thank you Avalon for being great and having empathy and such great customer service.

Amber Boyd (Google)

steve ware (Google)

Hild CC (Google)

Nice and clean easy access and great hours

Rick (Google)

I was helped by Tina in the office, she was very nice and very helpful! I will definitely recommend this place to friends and family

Ron Ehmke (Google)

Good place to store your personals safely good security cant beat the prices

James Thornton (Google)

Brandon Gerbasi (Google)

Tracy and crew are great to work with and easy access.

Linda White (Google)

Clean, friendly, and reasonably priced with easy access, even during their expansion.

Shirl Mannel (Google)

Sandy King (Google)

tvgrimm (Google)

Nice and clean easy access and great hours

Rick (Google)

I've had a few different storage units at different facilities. However I've never been at one where the staff cares so much about their customers and their belongings. They have been very helpful to us especially in our time of need. The site is clean and updated. Feels very secure their. From the Parker and chaparro family we would like to give them a BIG THANK YOU AND A FIVE WISH THEIR WERE MORE STAR RATING!!!

Lɸgic・ Twist (Google)

Great experience storing my extra stuff here. Very clean facility! High level of security. Friendly staff. They let me borrow their moving truck to get my stuff into the storage unit. I was able to securely store my boat there for the Winter (and will do again next Winter). By far the nicest storage facility in Redding, California.

Joey Gartin (Google)

Janice Humphrey (Google)

I've always had a great experience at Avalon Storage. The facility recently added insulated units that drastically reduce temperatures inside the units, even in the Redding summer heat. I've been waiting for something like this to come to Redding!

Jacob Ewald (Google)

Very clean and secure. I feel very confident my stuff is safe there. Tracy in the office is amazing to work. Highly recommend them for all your storage needs.

Nancy Dubois (Google)

Dean Greenough (Google)

Great people to work with and a nice and clean location

Steven Ritter (Google)

Candy Cane (Google)

Kylee Merryman (Google)

Sandy King (Google)

This place is awesome, they absolutely have my full recommendation. They saved my spouse and I when another storage facility cancelled on us last minute and we had no place to keep our RV. That's when Avalon actually called us to see if we needed the space. Their prices are very reasonable and the facility itself is in very good condition.

Bret A. (Google)

Nicole Blanchard (Google)

Cuauhtemoc Olivo (Google)

Very friendly and clean facility

Margaret Fowler (Google)

The young lady at the front desk was very nice and took care of me right away and got me a storage unit very quickly.

Jesse Hogue (Google)

Tina and Kat are wonderful, helpful and kind! Their professionalism is on full display as soon as you walk through the door, or when you call them on the phone! I would highly recommend Avalon Storage over any of the other competitors, if you are in the market! The facilities are state of the art, secure and ran with the customer at heart!

Chris flesuras (Google)

Monica Frasier (Google)

Great place, super clean. Tina was very helpful, if it wasn't for her fabulous sales skills I probably would have went elsewhere. Super glad I did not!

levi ellis (Google)

Excellent customer service! Friendly staff, super clean facility and amazing security for your belongings. I highly recommend Avalon Storage.

Christopher Mundell (Google)

Great service and the facilities are immaculate.

Russ Young (Google)

I had an outstanding experience with Avalon storage, and it's manager, Tina. I went there thinking I needed a certain size storage unit, which was not available, Bettina took the time to explain to me how I could meet my storage needs with other size units that were available. Tina really help me pull my chestnuts out of the fire, and I'm very appreciative of her and Avalon storage

Andrew Couch (Google)

James Carrillo (Google)

Arrived to find very friendly, welcoming staff. Grounds and storage units are kept immaculate. Very happy with this choice.

Dan Farren (Google)

Very good service Tina helps really good ..

garry singh (Google)

We are very thankful for you guys thanks!

sissy comer (Google)

Amanda Hutchinson (Google)

Melissa Paull (Google)

Very easy to work with paperwork done in a moment and easy access

Billy Wilson (Google)

Tim Yancey (Google)

Brian Stewart (Google)

Jena Hosking (Google)

Very Friendly, clean facility! I love how the main gate is designed for opening and closing! Much easier and more convenient! Up and down North to south instead of back and forward east to west

Cory adams (Google)

Beautifully maintained and secure storage. Tina in the office made everything easy and delightful. Very satisfied with using this facility.

karen ehrlich (Google)

The staff was very friendly and knowledgeable. The facilities are clean and inviting.

Audrey Krueger (Google)

Brenda VanErt (Google)

Excellent helpful staff! Very clean, and a safe place to store your things.

Jonathan Campbell (Google)

best storage units any where big clean priced right could not be happier

mike dawson (Google)

Extremely professional,knowledgeable, beautiful and very secure storage units! Tina the manager absolutely Rocks!

Jim and Barbara Skinner (Google)

Luciana Wisdom (Google)

Great staff. Everyone was extremely friendly, helpful, accommodating, and professional. A lot of retail businesses could learn something from them on how to make customers feel like they matter.

Terry (Google)

What a great storage facility! Friendly staff, fair prices and tons of security. I would DEFINITELY recommend Avalon Storage to anyone.

Amber Brown (Google)

Ron Wilson (Google)

Avalon Storage is a very modern facility, it is well maintained and very clean, the owners and staff are very friendly and helpful, just wish I have found them years ago, thank you Avalon!!

LENARD WITCHER (Google)

I rented space for our RV for about a year from Avalon. I was very impressed with the professional way the storage is run. I noticed when I first got there they had many security cameras, high-quality ones for around their property. I also saw they have a large brick wall around the property. I had a bad experience at a different storage property. My trailer had been broken into and one time they cut the power cord off. I had absolutely no problems with my trailer being vandalized or broken into at Avalon. I got a call one time from them saying an alarm was going off in my trailer. When I got there I found it was a low battery alarm. We sold our trailer, that is the reason we are no longer there. We will return when we purchase our next trailer.

Brian Martin (Google)

Sandy King (Google)

Tracy and crew are great to work with and easy access.

Linda White (Google)

I've had a few different storage units at different facilities. However I've never been at one where the staff cares so much about their customers and their belongings. They have been very helpful to us especially in our time of need. The site is clean and updated. Feels very secure their. From the Parker and chaparro family we would like to give them a BIG THANK YOU AND A FIVE WISH THEIR WERE MORE STAR RATING!!!

Lɸgic・ Twist (Google)

Great location, great prices, easy sign up process, good customer service!

Joseph Pelayo (Google)

Rusty Savard (Google)

Janice Humphrey (Google)

I was helped by Tina in the office, she was very nice and very helpful! I will definitely recommend this place to friends and family

Ron Ehmke (Google)

Kylee Merryman (Google)

very good and accommodating

Mike Moffitt (Google)

Jim Giampaolo (Google)

Amber Cornellier (Google)

Mark Allen (Google)

Alan Rink (Google)

I've always had a great experience at Avalon Storage. The facility recently added insulated units that drastically reduce temperatures inside the units, even in the Redding summer heat. I've been waiting for something like this to come to Redding!

Jacob Ewald (Google)

Staff and facility very efficient and user friendly ! Ample room for RV spaces and an “always growing/improving environment.

Steve Meischke (Google)

Hild CC (Google)

Nicole Blanchard (Google)

Nice clean storage facility. Management is very professional and kind. Storage is safe and secure. I highly recommend this place if your looking for storage

Quentin Zahara (Google)

steve ware (Google)

Aislinn queen (Google)

The women who work here know the true meaning of old school customer service. They are so very nice, understanding and just wonderful all the way around when it comes to helping out with there renters needs. Couldn't ask for a better place ❤ to be doing business with....

Trista Gale (Google)

Safe, clean, friendly staff and fair priced.

Simone Baker (Google)

Brandon Gerbasi (Google)

Clean, friendly, and reasonably priced with easy access, even during their expansion.

Shirl Mannel (Google)

Kenn Malrose (Google)

Sue Kesner (Google)

Talitha Dunn (Google)

Clean with friendly staff.

Elizabeth Johnson (Google)

Great experience storing my extra stuff here. Very clean facility! High level of security. Friendly staff. They let me borrow their moving truck to get my stuff into the storage unit. I was able to securely store my boat there for the Winter (and will do again next Winter). By far the nicest storage facility in Redding, California.

Joey Gartin (Google)

storage facility has tons of units and great setup.

Anthony Thomas (Google)

Good place to store your personals safely good security cant beat the prices

James Thornton (Google)

This is my forever storage place. I can't say enough great things about Avalon. They have integrity and heart, which is hard to find in most businesses these days (in my opinion). They helped us (and saved us) during the Carr fire evacuation. They aren't greedy and don't money gouge. I trust them and they went above and beyond to build a relationship with me. Sounds silly for storage but it truly was a great experience with Avalon with every interaction. I can say I went down the street to buy a lock and in the first few minutes of conversation with the other storage place I was really glad my belongings weren't there. Thank you Avalon for being great and having empathy and such great customer service.

Amber Boyd (Google)

This place is awesome, they absolutely have my full recommendation. They saved my spouse and I when another storage facility cancelled on us last minute and we had no place to keep our RV. That's when Avalon actually called us to see if we needed the space. Their prices are very reasonable and the facility itself is in very good condition.

Bret A. (Google)

Customer service is excellent, I went in the office looking to rent a storage space which I rented and I am 100% satisfied with the space I rented and I would recommend to my family and friends.

Octavio Padilla (Google)

Very easy to work with. Tracy is a super sweet lady.

Jennifer Lupien (Google)

Tara Joiner (Google)

Nice and clean easy access and great hours

Rick (Google)

Ron Wilson (Google)

Great service

Greg Bloom (Google)

Candy Cane (Google)

Traci is awesome. Helpful and friendly. Safe, secure with gate and alarms. Highly recommend!!

Amber L (Google)

Great people to work with and a nice and clean location

Steven Ritter (Google)

Dean Greenough (Google)

Ruth Calip (Google)

Jim Giampaolo (Google)

Nice clean storage facility. Management is very professional and kind. Storage is safe and secure. I highly recommend this place if your looking for storage

Quentin Zahara (Google)

Traci is awesome. Helpful and friendly. Safe, secure with gate and alarms. Highly recommend!!

Amber L (Google)

Great experience storing my extra stuff here. Very clean facility! High level of security. Friendly staff. They let me borrow their moving truck to get my stuff into the storage unit. I was able to securely store my boat there for the Winter (and will do again next Winter). By far the nicest storage facility in Redding, California.

Joey Gartin (Google)

Brandon Gerbasi (Google)

Kenn Malrose (Google)

Amber Cornellier (Google)

Clean with friendly staff.

Elizabeth Johnson (Google)

Tara Joiner (Google)

What a great storage facility! Friendly staff, fair prices and tons of security. I would DEFINITELY recommend Avalon Storage to anyone.

Amber Brown (Google)

storage facility has tons of units and great setup.

Anthony Thomas (Google)

Great staff. Everyone was extremely friendly, helpful, accommodating, and professional. A lot of retail businesses could learn something from them on how to make customers feel like they matter.

Terry (Google)

What a great storage facility! Friendly staff, fair prices and tons of security. I would DEFINITELY recommend Avalon Storage to anyone.

Amber Brown (Google)

Sue Kesner (Google)

Avalon Storage is a very modern facility, it is well maintained and very clean, the owners and staff are very friendly and helpful, just wish I have found them years ago, thank you Avalon!!

LENARD WITCHER (Google)

I've had a few different storage units at different facilities. However I've never been at one where the staff cares so much about their customers and their belongings. They have been very helpful to us especially in our time of need. The site is clean and updated. Feels very secure their. From the Parker and chaparro family we would like to give them a BIG THANK YOU AND A FIVE WISH THEIR WERE MORE STAR RATING!!!

Lɸgic・ Twist (Google)

Aislinn queen (Google)

Good place to store your personals safely good security cant beat the prices

James Thornton (Google)

Kylee Merryman (Google)

This place is great.....

Linda Alexander (Google)

Great people to work with and a nice and clean location

Steven Ritter (Google)

Jim Giampaolo (Google)

Rusty Savard (Google)

Clean, friendly, and reasonably priced with easy access, even during their expansion.

Shirl Mannel (Google)

Mark Allen (Google)

Tara Joiner (Google)

Talitha Dunn (Google)

Had them set up on auto pay with a credit card. I lost my card and forgot they were on that particular card.. I received a friendly email and voice message about the matter. They were closed and my payment was already late by the time I was able to respond. Explained what happened they were very understanding and I wasn’t charged a late fee. I cannot say that happened on the the the auto pays I had set up on that same card.

Dave Wagner (Google)

Ron Wilson (Google)

Great staff. Everyone was extremely friendly, helpful, accommodating, and professional. A lot of retail businesses could learn something from them on how to make customers feel like they matter.

Terry (Google)

Customer service is excellent, I went in the office looking to rent a storage space which I rented and I am 100% satisfied with the space I rented and I would recommend to my family and friends.

Octavio Padilla (Google)

Alan Rink (Google)

Great service

Greg Bloom (Google)

Rusty Savard (Google)

Great service

Greg Bloom (Google)

very good and accommodating

Mike Moffitt (Google)

Amber Cornellier (Google)