Customer Reviews

See what our clients say about us

Our rate is 5.0 of 5.0 based on 197 reviews.

The women who work here know the true meaning of old school customer service. They are so very nice, understanding and just wonderful all the way around when it comes to helping out with there renters needs. Couldn't ask for a better place ❤ to be doing business with....

Trista Gale (Google)

Great experience storing my extra stuff here. Very clean facility! High level of security. Friendly staff. They let me borrow their moving truck to get my stuff into the storage unit. I was able to securely store my boat there for the Winter (and will do again next Winter). By far the nicest storage facility in Redding, California.

Joey Gartin (Google)

storage facility has tons of units and great setup.

Anthony Thomas (Google)

Sandy King (Google)

Very clean and secure. I feel very confident my stuff is safe there. Tracy in the office is amazing to work. Highly recommend them for all your storage needs.

Nancy Dubois (Google)

Candy Cane (Google)

Very clean and secure. I feel very confident my stuff is safe there. Tracy in the office is amazing to work. Highly recommend them for all your storage needs.

Nancy Dubois (Google)

Great staff. Everyone was extremely friendly, helpful, accommodating, and professional. A lot of retail businesses could learn something from them on how to make customers feel like they matter.

Terry (Google)

Tara Joiner (Google)

Avalon Storage is a very modern facility, it is well maintained and very clean, the owners and staff are very friendly and helpful, just wish I have found them years ago, thank you Avalon!!

LENARD WITCHER (Google)

Good place to store your personals safely good security cant beat the prices

James Thornton (Google)

This place is awesome, they absolutely have my full recommendation. They saved my spouse and I when another storage facility cancelled on us last minute and we had no place to keep our RV. That's when Avalon actually called us to see if we needed the space. Their prices are very reasonable and the facility itself is in very good condition.

Bret A. (Google)

Traci is awesome. Helpful and friendly. Safe, secure with gate and alarms. Highly recommend!!

Amber L (Google)

Rusty Savard (Google)

Alan Rink (Google)

Had them set up on auto pay with a credit card. I lost my card and forgot they were on that particular card.. I received a friendly email and voice message about the matter. They were closed and my payment was already late by the time I was able to respond. Explained what happened they were very understanding and I wasn’t charged a late fee. I cannot say that happened on the the the auto pays I had set up on that same card.

Dave Wagner (Google)

This is my forever storage place. I can't say enough great things about Avalon. They have integrity and heart, which is hard to find in most businesses these days (in my opinion). They helped us (and saved us) during the Carr fire evacuation. They aren't greedy and don't money gouge. I trust them and they went above and beyond to build a relationship with me. Sounds silly for storage but it truly was a great experience with Avalon with every interaction. I can say I went down the street to buy a lock and in the first few minutes of conversation with the other storage place I was really glad my belongings weren't there. Thank you Avalon for being great and having empathy and such great customer service.

Amber Boyd (Google)

The women who work here know the true meaning of old school customer service. They are so very nice, understanding and just wonderful all the way around when it comes to helping out with there renters needs. Couldn't ask for a better place ❤ to be doing business with....

Trista Gale (Google)

What a great storage facility! Friendly staff, fair prices and tons of security. I would DEFINITELY recommend Avalon Storage to anyone.

Amber Brown (Google)

Very clean and secure. I feel very confident my stuff is safe there. Tracy in the office is amazing to work. Highly recommend them for all your storage needs.

Nancy Dubois (Google)

I was helped by Tina in the office, she was very nice and very helpful! I will definitely recommend this place to friends and family

Ron Ehmke (Google)

Nice clean storage facility. Management is very professional and kind. Storage is safe and secure. I highly recommend this place if your looking for storage

Quentin Zahara (Google)

Aislinn queen (Google)

Great staff. Everyone was extremely friendly, helpful, accommodating, and professional. A lot of retail businesses could learn something from them on how to make customers feel like they matter.

Terry (Google)

Kenn Malrose (Google)

storage facility has tons of units and great setup.

Anthony Thomas (Google)

What a great storage facility! Friendly staff, fair prices and tons of security. I would DEFINITELY recommend Avalon Storage to anyone.

Amber Brown (Google)

Staff and facility very efficient and user friendly ! Ample room for RV spaces and an “always growing/improving environment.

Steve Meischke (Google)

I rented space for our RV for about a year from Avalon. I was very impressed with the professional way the storage is run. I noticed when I first got there they had many security cameras, high-quality ones for around their property. I also saw they have a large brick wall around the property. I had a bad experience at a different storage property. My trailer had been broken into and one time they cut the power cord off. I had absolutely no problems with my trailer being vandalized or broken into at Avalon. I got a call one time from them saying an alarm was going off in my trailer. When I got there I found it was a low battery alarm. We sold our trailer, that is the reason we are no longer there. We will return when we purchase our next trailer.

Brian Martin (Google)

Nice and clean easy access and great hours

Rick (Google)

Great service

Greg Bloom (Google)

Brandon Gerbasi (Google)

steve ware (Google)

Safe, clean, friendly staff and fair priced.

Simone Baker (Google)

Clean, friendly, and reasonably priced with easy access, even during their expansion.

Shirl Mannel (Google)

Ron Wilson (Google)

Super nice ladies. Clean secure facility, good experience all around

James Pickle (Google)

Matthew Luke (Google)

Really helpful 😃

Psalm 91 (Google)

So far it’s been a good experience but I haven’t seen the place yet

calvin degraw (Google)

Katrina at the front desk was personable and very nice. I enjoyed talking to her and she was very accommodating. The security was great and I felt comfortable leaving my car there for weeks. When I got back, all was well. Thanks you guys for taking a lot of the stress off me this last trip! I highly recommend them for all storage needs.

Sandy Curtis (Google)

The staff was very knowledgeable and friendly. The unit was clean and the entire facility appeared to be well maintained. I like the ease of the entering through the security gate via my personal passcode. I was able to set up auto-pay and get into my unit in less than 15 minutes from the time I walked in the door.

Jessica Duckett (Google)

very good and accommodating

Mike Moffitt (Google)

I've had a few different storage units at different facilities. However I've never been at one where the staff cares so much about their customers and their belongings. They have been very helpful to us especially in our time of need. The site is clean and updated. Feels very secure their. From the Parker and chaparro family we would like to give them a BIG THANK YOU AND A FIVE WISH THEIR WERE MORE STAR RATING!!!

Lɸgic・ Twist (Google)

Very easy to work with. Tracy is a super sweet lady.

Jennifer Lupien (Google)

Great location, great prices, easy sign up process, good customer service!

Joseph Pelayo (Google)

A Google User (Google)

I was helped by Tina in the office, she was very nice and very helpful! I will definitely recommend this place to friends and family

Ron Ehmke (Google)

Amber Cornellier (Google)

This place is great.....

Linda Alexander (Google)

Amber Cornellier (Google)

The women who work here know the true meaning of old school customer service. They are so very nice, understanding and just wonderful all the way around when it comes to helping out with there renters needs. Couldn't ask for a better place ❤ to be doing business with....

Trista Gale (Google)

Clean with friendly staff.

Elizabeth Johnson (Google)

tvgrimm (Google)

Nice and clean easy access and great hours

Rick (Google)

Great experience storing my extra stuff here. Very clean facility! High level of security. Friendly staff. They let me borrow their moving truck to get my stuff into the storage unit. I was able to securely store my boat there for the Winter (and will do again next Winter). By far the nicest storage facility in Redding, California.

Joey Gartin (Google)

Aislinn queen (Google)

This is my forever storage place. I can't say enough great things about Avalon. They have integrity and heart, which is hard to find in most businesses these days (in my opinion). They helped us (and saved us) during the Carr fire evacuation. They aren't greedy and don't money gouge. I trust them and they went above and beyond to build a relationship with me. Sounds silly for storage but it truly was a great experience with Avalon with every interaction. I can say I went down the street to buy a lock and in the first few minutes of conversation with the other storage place I was really glad my belongings weren't there. Thank you Avalon for being great and having empathy and such great customer service.

Amber Boyd (Google)

Mark Allen (Google)

Clean with friendly staff.

Elizabeth Johnson (Google)

Alan Rink (Google)

Tracy and crew are great to work with and easy access.

Linda White (Google)

Tanner Urroz (Google)

Jim Giampaolo (Google)

Customer service is excellent, I went in the office looking to rent a storage space which I rented and I am 100% satisfied with the space I rented and I would recommend to my family and friends.

Octavio Padilla (Google)

Ruth Calip (Google)

steve ware (Google)

Dean Greenough (Google)

Kylee Merryman (Google)

Mark Allen (Google)

Traci is awesome. Helpful and friendly. Safe, secure with gate and alarms. Highly recommend!!

Amber L (Google)

Jim Giampaolo (Google)

Tina is the best manager ever She is on top of it!

Dave Zwetsloot (Google)

Units are really clean and kept up. Their hours are really easy to work with and they are always there if you have any questions for me. Thanks guys.

Stacy Rotta (Google)

Only thing I wish the unit had a light. But besides that very happy

Steve Bramley (Google)

I wish all employees were like the ladies that work here. They are so kind, thoughtful, excellent customer service and always a joy to talk to. And they make the place the best storage place i have dealt with.

C Alvarez (Google)

The facility was very clean, professional and very secure. The manager Tina was amazing. I would recommend Avalon Storage to everyone!

Bill Dennison (Google)

Friendly people,well kept property with lots of security. feel real good about my stuff being there

Mark Merrill (Google)

Luke Harless (Google)

Great place, well kept. Very friendly staff. All around best place I have found if you want clean, honest, reasonable

Brandon Owens (Google)

Good people Good equipment prices are good

Jeff Forrest (Google)

Marie Williams (Google)

So happy to have come across this place when we needed it the most! Tina was VERY helpful, friendly and all around amazing. The units are super easy to access and everything is great there. Thank you so much.

Amy Wallender (Google)

Chad Shaw (Google)

This is a new and nice facility. They worked with me to procure the storage even when I was out of town. I would definitely recommend Avalon for your storage needs!

JJ Lewis (Google)

Casey J. (Google)

Richard Raphael (Google)

Alison Baxter (Google)

Sharon Harper (Google)

Jasen Oneal (Google)

Cuauhtemoc Olivo (Google)

Very friendly and clean facility

Margaret Fowler (Google)

The young lady at the front desk was very nice and took care of me right away and got me a storage unit very quickly.

Jesse Hogue (Google)

Tina and Kat are wonderful, helpful and kind! Their professionalism is on full display as soon as you walk through the door, or when you call them on the phone! I would highly recommend Avalon Storage over any of the other competitors, if you are in the market! The facilities are state of the art, secure and ran with the customer at heart!

Chris flesuras (Google)

Monica Frasier (Google)

Great place, super clean. Tina was very helpful, if it wasn't for her fabulous sales skills I probably would have went elsewhere. Super glad I did not!

levi ellis (Google)

Excellent customer service! Friendly staff, super clean facility and amazing security for your belongings. I highly recommend Avalon Storage.

Christopher Mundell (Google)

Great service and the facilities are immaculate.

Russ Young (Google)

I had an outstanding experience with Avalon storage, and it's manager, Tina. I went there thinking I needed a certain size storage unit, which was not available, Bettina took the time to explain to me how I could meet my storage needs with other size units that were available. Tina really help me pull my chestnuts out of the fire, and I'm very appreciative of her and Avalon storage

Andrew Couch (Google)

James Carrillo (Google)

Arrived to find very friendly, welcoming staff. Grounds and storage units are kept immaculate. Very happy with this choice.

Dan Farren (Google)

Very good service Tina helps really good ..

garry singh (Google)

We are very thankful for you guys thanks!

sissy comer (Google)

D Snyder (Google)

Melissa Paull (Google)

Very easy to work with paperwork done in a moment and easy access

Billy Wilson (Google)

Brian Stewart (Google)

Jena Hosking (Google)

Very Friendly, clean facility! I love how the main gate is designed for opening and closing! Much easier and more convenient! Up and down North to south instead of back and forward east to west

Cory adams (Google)

Beautifully maintained and secure storage. Tina in the office made everything easy and delightful. Very satisfied with using this facility.

karen ehrlich (Google)

The staff was very friendly and knowledgeable. The facilities are clean and inviting.

Audrey Krueger (Google)

Brenda VanErt (Google)

Excellent helpful staff! Very clean, and a safe place to store your things.

Jonathan Campbell (Google)

best storage units any where big clean priced right could not be happier

mike dawson (Google)

Extremely professional,knowledgeable, beautiful and very secure storage units! Tina the manager absolutely Rocks!

Jim and Barbara Skinner (Google)

Luciana Wisdom (Google)

Great staff. Everyone was extremely friendly, helpful, accommodating, and professional. A lot of retail businesses could learn something from them on how to make customers feel like they matter.

Terry (Google)

What a great storage facility! Friendly staff, fair prices and tons of security. I would DEFINITELY recommend Avalon Storage to anyone.

Amber Brown (Google)

Avalon Storage is a very modern facility, it is well maintained and very clean, the owners and staff are very friendly and helpful, just wish I have found them years ago, thank you Avalon!!

LENARD WITCHER (Google)

I rented space for our RV for about a year from Avalon. I was very impressed with the professional way the storage is run. I noticed when I first got there they had many security cameras, high-quality ones for around their property. I also saw they have a large brick wall around the property. I had a bad experience at a different storage property. My trailer had been broken into and one time they cut the power cord off. I had absolutely no problems with my trailer being vandalized or broken into at Avalon. I got a call one time from them saying an alarm was going off in my trailer. When I got there I found it was a low battery alarm. We sold our trailer, that is the reason we are no longer there. We will return when we purchase our next trailer.

Brian Martin (Google)

Sandy King (Google)

Tracy and crew are great to work with and easy access.

Linda White (Google)

I've had a few different storage units at different facilities. However I've never been at one where the staff cares so much about their customers and their belongings. They have been very helpful to us especially in our time of need. The site is clean and updated. Feels very secure their. From the Parker and chaparro family we would like to give them a BIG THANK YOU AND A FIVE WISH THEIR WERE MORE STAR RATING!!!

Lɸgic・ Twist (Google)

Great location, great prices, easy sign up process, good customer service!

Joseph Pelayo (Google)

Janice Humphrey (Google)

I was helped by Tina in the office, she was very nice and very helpful! I will definitely recommend this place to friends and family

Ron Ehmke (Google)

Kylee Merryman (Google)

very good and accommodating

Mike Moffitt (Google)

Jim Giampaolo (Google)

Tanner Urroz (Google)

Amber Cornellier (Google)

Alan Rink (Google)

Thomas and Veronica Grimm (Google)

I've always had a great experience at Avalon Storage. The facility recently added insulated units that drastically reduce temperatures inside the units, even in the Redding summer heat. I've been waiting for something like this to come to Redding!

Jacob Ewald (Google)

Had them set up on auto pay with a credit card. I lost my card and forgot they were on that particular card.. I received a friendly email and voice message about the matter. They were closed and my payment was already late by the time I was able to respond. Explained what happened they were very understanding and I wasn’t charged a late fee. I cannot say that happened on the the the auto pays I had set up on that same card.

Dave Wagner (Google)

Hild CC (Google)

Nicole Blanchard (Google)

Nice clean storage facility. Management is very professional and kind. Storage is safe and secure. I highly recommend this place if your looking for storage

Quentin Zahara (Google)

steve ware (Google)

Brandon Gerbasi (Google)

Safe, clean, friendly staff and fair priced.

Simone Baker (Google)

Clean, friendly, and reasonably priced with easy access, even during their expansion.

Shirl Mannel (Google)

Kenn Malrose (Google)

Sue Kesner (Google)

Talitha Dunn (Google)

Great experience storing my extra stuff here. Very clean facility! High level of security. Friendly staff. They let me borrow their moving truck to get my stuff into the storage unit. I was able to securely store my boat there for the Winter (and will do again next Winter). By far the nicest storage facility in Redding, California.

Joey Gartin (Google)

storage facility has tons of units and great setup.

Anthony Thomas (Google)

Good place to store your personals safely good security cant beat the prices

James Thornton (Google)

Clean with friendly staff.

Elizabeth Johnson (Google)

This is my forever storage place. I can't say enough great things about Avalon. They have integrity and heart, which is hard to find in most businesses these days (in my opinion). They helped us (and saved us) during the Carr fire evacuation. They aren't greedy and don't money gouge. I trust them and they went above and beyond to build a relationship with me. Sounds silly for storage but it truly was a great experience with Avalon with every interaction. I can say I went down the street to buy a lock and in the first few minutes of conversation with the other storage place I was really glad my belongings weren't there. Thank you Avalon for being great and having empathy and such great customer service.

Amber Boyd (Google)

This place is awesome, they absolutely have my full recommendation. They saved my spouse and I when another storage facility cancelled on us last minute and we had no place to keep our RV. That's when Avalon actually called us to see if we needed the space. Their prices are very reasonable and the facility itself is in very good condition.

Bret A. (Google)

Customer service is excellent, I went in the office looking to rent a storage space which I rented and I am 100% satisfied with the space I rented and I would recommend to my family and friends.

Octavio Padilla (Google)

Very easy to work with. Tracy is a super sweet lady.

Jennifer Lupien (Google)

Tara Joiner (Google)

Nice and clean easy access and great hours

Rick (Google)

Traci is awesome. Helpful and friendly. Safe, secure with gate and alarms. Highly recommend!!

Amber L (Google)

Great people to work with and a nice and clean location

Steven Ritter (Google)

Dean Greenough (Google)

Ruth Calip (Google)

I've had a few different storage units at different facilities. However I've never been at one where the staff cares so much about their customers and their belongings. They have been very helpful to us especially in our time of need. The site is clean and updated. Feels very secure their. From the Parker and chaparro family we would like to give them a BIG THANK YOU AND A FIVE WISH THEIR WERE MORE STAR RATING!!!

Lɸgic・ Twist (Google)

Great people to work with and a nice and clean location

Steven Ritter (Google)

Sandy King (Google)

So very kind and helpful!

Bridget wagner (Google)

Teresa ferrington (Google)

Totally professional and very secure clean facility. I didn't properly lock my unit and they caught it and straightened it all out for me I my absence. Tina is most helpful. Excellent customer service

Cole Meeker (Google)

Very easy to work with. Tracy is a super sweet lady.

Jennifer Lupien (Google)

Tim Yancey (Google)

Ron Wilson (Google)

Sue Kesner (Google)

Rusty Savard (Google)

Brandon Gerbasi (Google)

Staff and facility very efficient and user friendly ! Ample room for RV spaces and an “always growing/improving environment.

Steve Meischke (Google)

Great service

Greg Bloom (Google)

Candy Cane (Google)

Good place to store your personals safely good security cant beat the prices

James Thornton (Google)

Talitha Dunn (Google)

Clean, friendly, and reasonably priced with easy access, even during their expansion.

Shirl Mannel (Google)

Kenn Malrose (Google)

Talitha Dunn (Google)

Great service

Greg Bloom (Google)

Great location, great prices, easy sign up process, good customer service!

Joseph Pelayo (Google)

Rusty Savard (Google)

I've always had a great experience at Avalon Storage. The facility recently added insulated units that drastically reduce temperatures inside the units, even in the Redding summer heat. I've been waiting for something like this to come to Redding!

Jacob Ewald (Google)

Great people to work with and a nice and clean location

Steven Ritter (Google)

Kylee Merryman (Google)

Nicole Blanchard (Google)

Tara Joiner (Google)

Candy Cane (Google)

Janice Humphrey (Google)

I've always had a great experience at Avalon Storage. The facility recently added insulated units that drastically reduce temperatures inside the units, even in the Redding summer heat. I've been waiting for something like this to come to Redding!

Jacob Ewald (Google)

This place is great.....

Linda Alexander (Google)

Hild CC (Google)

Ron Wilson (Google)

Janice Humphrey (Google)

Nicole Blanchard (Google)

tvgrimm (Google)