Privacy Policy

2.1 Information You Provide Directly

We collect information you voluntarily provide, including:

• Name, email address, phone number, and mailing address
• Information submitted through contact, inquiry, or lead capture forms
• Communications you send us by email or phone
• Any other information you choose to share with us

2.2 Information Collected Automatically

When you visit our Site, we and our third-party service providers automatically collect certain technical information, including:

• IP address and approximate geographic location
• Browser type, version, and operating system
• Pages visited, time spent on pages, and referring URLs
• Device identifiers and advertising identifiers
• Click identifiers appended to URLs by advertising platforms (such as gclid from Google Ads and fbclid from Meta)
• Clickstream data and other interactions with our Site

2.3 Information from Tracking Technologies

We use cookies, pixels, tags, and similar technologies on our Site. These technologies are managed through Google Tag Manager and may include Google Analytics, Google Ads conversion tracking, and the Meta Pixel, as described in detail in Section 6. For cookie-specific information, please also see our Cookie Policy.

4.1 Service Providers

We share information with third-party vendors who assist us in operating our Site and delivering services. Our current service providers include:

• Google LLC — analytics, advertising, and tag management (Google Analytics, Google Ads, Google Tag Manager)
• Meta Platforms, Inc. — advertising and conversion measurement (Meta Pixel)
• Elfsight — customer review display widget
• Cloudflare, Inc. — website security, content delivery, and performance
• Our CRM, email, and lead management platforms

These providers are contractually required to use your information only to provide services on our behalf, except where they independently process data under their own policies (as described in Section 6).

4.2 Advertising Platforms

We share certain browsing and interaction data — including click identifiers (gclid, fbclid), IP addresses, and on-site behavior — with Google LLC and Meta Platforms, Inc. for the purpose of serving targeted advertising and measuring campaign performance. This sharing may constitute “sharing” personal information for cross-context behavioral advertising under California law. Please see Section 9 for your opt-out rights.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or government authority, or to protect the safety and rights of our users or the public.

4.4 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

Google Tag Manager (GTM)

We use Google Tag Manager, provided by Google LLC, to manage and deploy tracking scripts and marketing tags on our Site. Google Tag Manager itself does not collect personal information; however, it loads and triggers other tags (such as Google Analytics and Google Ads) that may collect data as described in the sections below. All tags deployed through GTM are governed by their respective providers’ privacy policies. Data processed through GTM is subject to Google’s Privacy Policy: policies.google.com/privacy.

Google Ads (Conversion Tracking / gclid)

We use Google Ads conversion tracking, provided by Google LLC. When you click one of our Google Ads, Google places a cookie on your device and appends a unique click identifier (“gclid”) to the landing page URL. This allows us to measure which ad clicks result in valuable actions on our Site (such as form submissions or phone calls). The gclid and related conversion data are shared with Google and used in accordance with Google’s Privacy Policy: policies.google.com/privacy. You may opt out of personalized advertising at adssettings.google.com.

Meta Pixel (Facebook/Instagram — fbclid Capture)

We use the Meta Pixel, provided by Meta Platforms, Inc. When you click a link from a Facebook or Instagram ad, Meta appends a unique click identifier (“fbclid”) to the URL. The Meta Pixel reads this identifier and other browsing data — including your IP address, browser type, device identifiers, and on-site interactions (such as page views and form submissions) — and transmits this information to Meta’s servers. Meta uses this data to measure ad performance, attribute conversions, and serve you targeted advertising on Facebook and Instagram. This data is governed by Meta’s Data Policy: facebook.com/privacy/policy. You may manage your ad preferences at facebook.com/ads/preferences.

Elfsight All-in-One Reviews Widget

We use the Elfsight All-in-One Reviews Widget, provided by Elfsight, to display customer reviews from third-party platforms (such as Google and Facebook) on our Site. When you view a page containing this widget, your browser connects to Elfsight’s servers. Elfsight may collect your IP address, browser type, device information, and information about your interaction with the widget. This data is processed by Elfsight in accordance with their Privacy Policy: elfsight.com/privacy-policy. Elfsight may also load review content from the original review platforms (such as Google LLC and Meta Platforms, Inc.), which may result in those platforms collecting data about your visit in accordance with their own privacy policies.

Cloudflare

Our Site is served through Cloudflare’s network, provided by Cloudflare, Inc. Cloudflare acts as a reverse proxy and content delivery network (CDN), meaning that all traffic to and from our Site passes through Cloudflare’s infrastructure. Cloudflare may collect certain technical data — including IP addresses, HTTP request headers, and connection metadata — for the purposes of providing security services (including DDoS protection and bot mitigation), performance optimization, and network analytics. Cloudflare processes this data as a service provider on our behalf and does not use it for its own advertising purposes. Cloudflare’s data handling is governed by their Privacy Policy: cloudflare.com/privacypolicy.

9.1 California Residents (CCPA/CPRA)

If you are a California resident, you have the following rights:

• Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected about you.
• Right to Delete: Request deletion of your personal information, subject to certain exceptions.
• Right to Correct: Request correction of inaccurate personal information.
• Right to Opt Out: Opt out of the sale or sharing of your personal information for cross-context behavioral advertising (including through Meta Pixel and Google Ads).
• Right to Non-Discrimination: We will not discriminate against you for exercising any of these rights.

To exercise your rights, contact us at: admin@avalonstorage.com or 530-221-1321. We will respond within 45 days of a verifiable consumer request.

9.2 Virginia, Colorado, Connecticut, and Other State Residents

Residents of Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), and other states with comprehensive privacy laws may have similar rights to access, correct, delete, and opt out of certain processing. Please contact us to exercise these rights.

9.3 Opt-Out of Marketing

You may opt out of marketing emails at any time by clicking the unsubscribe link in any email or by contacting us directly.